Performance management for Individuals and Businesses
The Performance Management Software platform is a business solution designed to track and manage performance of company initiatives, divisional or team objectives and individual Key Performance Areas (KPAs).
WOW Interactive services performance management delivery for both individual and corporate business objectives.
Performance management is all about the conversation held between appraiser and candidate in order to “recognise and reward” peak performance and “address and resolve” problem areas and under performance. The process for Individual Performance Management delivers a transparent, yet formal approach, supporting a philosophy of constant improvement, fair and open feedback (360º reviews) and the facilitation of focused performance improvement conversation in the workplace.
Individuals often complain about a lack of opportunity for them to engage with their employers on issues affecting their performance on a daily basis or feel that their performance assessments leading to bonuses and salary adjustments are unfair and unbalanced. In some case managers avoid performance orientated discussions so as to steer clear of confrontational issues which they may be unable to resolve or handle correctly. For a company to progress in real outputs and also in improving the working morale, and general wellbeing of their staff, it is vital for these issues to be addressed and focussed on. By utilising a flexible and insightful performance management process supported by a powerful performance management software tool companies and their staff can be guided through the issues avoiding emotional hardship and developing a productive problem solving and improvement approach.
For corporate performance management it is possible to easily combine hard performance data such as financial information with soft issue qualitative results based on issues like transformation and employee satisfaction. The performance information is displayed in dashboard format for use at Board level and can be configured to represent balanced scorecard, strategic initiatives or any other corporate strategy approach hat a business may currently be following. Graphical indicators provide quick status checks and allow the Board to drill down to understand why and where a delivery blockage in the organisation may be.
The performance management system utilises data gathering techniques designed to collect only the key company performance information, limiting the additional reporting load on employees. This method promotes improved accountability and transparency by linking corporate strategy to employee KPAs (key performance areas) and providing a detailed audit trail on targets, submissions and deliverables.
Current clients using our performance management system, (multinationals in RSA, Congo, Australia), have been impressed by the level of flexibility the system displays as well as the scalability and interactivity that the web based performance management software supports. Should businesses be following classic Balanced Scorecard techniques, Strategic Initiative methods or any other style of corporate strategy process, the platform can be configured to deliver performance outputs.
The solution includes once off configuration to the business needs as well as training for managers on how to run performance management processes and to give balanced performance feedback to their candidates, and for employees on, giving and receiving performance feedback, using the system and generating improvement goals. It can be hosted and administered as a business service or installed on the client’s own IT servers.
WOW Interactive specialises in performance management consulting to ensure the philosophy and model for performance evaluation in a company is aligned with corporate strategy and best practise. We believe in retaining what currently works and adding elements to improve the breadth and depth of the performance measuring process.
In addition to the consulting role we believe the performance management need perfect delivery and implementation in order to generate trust and results within the staff that take part in the performance processes. Our implementation and delivery is able to deal with large corporate bodies or companies with fewer than fifty performance engaged employees.
To experience the flexibility and clarity available through Performance Management system demonstration please contact us for a meeting to discuss your needs.