Question
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Answer
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| What is the purpose of the module? |
Chat (Instant Messaging) can be described as a third level ‘community’ tool that allows website visitors to interact instantaneously. |
| What are the key benefits of the module? |
- Chat rooms allow visitors to exchange information, ideas, etc. instantaneously
- The Chat room owner give over full control to the ‘community’
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| What type of pages would normally have the module? |
- Chat Room Page
- Support Pages - or Pages where you have to explain to a person what to do
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| Where on a page would a client expect to find this module? |
Depends on the use of the page
- Chat room: Content Pane
- Support: Left or Right Pane
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| What key settings does the module have? |
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| Alternative modules to consider? |
- Feedback
- Forum
- People Directory (Facebook)
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| In which training session will I learn to use this module? |
On Request |
| Other Comments |
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